Effective November 21, 2024

To support delivery of our Service, Urllo may engage and use data processors with access to certain Subscriber Data (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Urllo Terms of Service or superseding written agreement between Subscriber and Urllo (the "Agreement").

Platform Subprocessors

The following Subprocessors are used by Urllo to help us deliver our core infrastructure services.

Entity Name

Purpose

Entity Country

Amazon Web Services, Inc.

Cloud infrastructure provider

United States

Chargebee, Inc.

Subscription management

United States

Stripe, Inc.

Payment processing

United States

Datadog, Inc.

Cloud monitoring provider

United States

PagerDuty Inc.

Application monitoring provider

United States

SolarWinds Worldwide, LLC

Application monitoring provider

United States

Bugsnag Inc.

Application monitoring provider

United States

Atlassian, Inc.

Application monitoring provider

United States

ActiveCampaign, LLC

Transactional email delivery

United States

Castle Intelligence, Inc.

Account security and fraud prevention

United States

Customer Subprocessors

The following Subprocessors are used by Urllo to help us communicate with our customers and other interested parties.

Entity Name

Purpose

Entity Country

Segment.io, Inc.

Analytics delivery

United States

Slack Technologies, LLC

Internal communications

United States

Intercom R&D Unlimited Company

Customer communications

Ireland

HubSpot, Inc.

Customer communications

United States

Peaberry Software, Inc.

Customer communications

United States

Zapier Inc.

Analytics delivery

United States

Satismeter s.r.o.

NPS testing

Czech Republic

ChartMogul CMTDE GmbH & Co. KG

Subscription analytics

Germany

Typeform SL

Survey provider

Spain

Google LLC

Usage analytics

United States

Mixpanel, Inc.

Usage analytics

United States

Inspectlet

Usage analytics

United States

APIHub, Inc. (dba Clearbit)

Visitor and customer data enrichment

United States

Docusign, Inc.

Legal agreements

United States

Zoom Video Communications, Inc.

Video conferencing

United States

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to post updates here when this occurs. Please check back frequently if you're interested.